At Home Depot, you can see a variety of categories, including decoration materials, decorative furniture, home appliances, kitchen and bathroom appliances, etc., and choose according to different room environments. It also provides DIY ideas and suggestions to help consumers make more personalized furniture decoration or decoration. Home Depot not only sells these items, but also provides assembly and repair services, so both DIYers and customers who need additional assistance can purchase the items and services they need on the website.
In addition to shopping services, the website also provides a variety of additional services such as truck rentals and moving services. There is also a project calculator on the homepage to help customers know their renovation budget more quickly. At the same time, Home Depot also provides a military discount plan. In terms of after-sales service, Home Depot provides excellent after-sales service, not only with a 30 to 90-day return period, but also a lot of repair, maintenance and replacement services. For example, if you are not satisfied with the purchased paint, you can also replace it for free even if you have used it. Even for the purchased perennial plants, you can get a 1-year warranty. For eligible return items, you can easily complete the return by taking them to the store.
Suitable for purchase
Various home decoration materials and services
Shopping website advantages
- Complete and rich product range
- Provide a variety of services related to furniture decoration and renovation
- Military discounts available
- Humanized after-sales service
- Provide online chat pop-up window
Disadvantages of shopping websites
- The page is a little bit complicated
Walmart
It is an online shopping website established by the large supermarket chain Walmart. It provides most of the products provided by offline supermarkets, including fresh food, clothing, daily necessities, home appliances, etc. The homepage of the website does not have very conspicuous and direct classification options. Usually, customers need to keep scrolling down to find the category of items they need. Currently, Walmart provides home delivery or store pickup services. Home delivery orders over $35 are free of delivery fees, but the area must be within a certain range around the supermarket. For returns, Walmart supports refunds through the original path, cash refunds, or refunds in the form of Walmart gift cards. It also supports returns without receipts, provided that customers provide valid ID information and match it with the information in the Walmart database.
Suitable for purchase
Fresh food, household goods
Shopping website advantages
- Provides the same variety of goods as Walmart physical supermarkets
- Fresh food available for purchase
- Free shipping on orders over $35
- More flexible return policy
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